Seller Terms & Conditions

By creating a seller account on DirectFromIsrael.com, you agree to the following terms:

1. Seller Responsibilities

You confirm that all products you list are accurate, legal, and allowed for sale.
You are responsible for providing correct product descriptions, pricing, and images.
You agree to ship orders promptly and provide tracking information when available.

2. Product Listings

All products require admin approval before appearing on the website.
Products must be placed in the correct categories.
Prohibited items, counterfeit goods, or unsafe products are not allowed.

3. Orders & Shipping

You are responsible for fulfilling and shipping your own orders.
You must update order status (Processing, Shipped, Complete) as appropriate.
You must package items safely and professionally.

4. Returns & Refunds

If a customer requests a return or refund, you agree to cooperate with DirectFromIsrael.com to resolve the issue.
Refunds may result in commission reversal.

5. Commissions & Payments

DirectFromIsrael.com charges a commission on each sale.
Commission rates may change with notice.
Commission is calculated only when an order is marked Complete.

6. Customer Communication

You agree to respond to customer inquiries in a polite and timely manner.
You may not harass, threaten, or misuse customer information.

7. Store Information

You must provide accurate store details (name, email, phone, address).
You may not impersonate another business or individual.

8. Account Suspension

DirectFromIsrael.com may suspend or remove your seller account if:

You violate these terms
You list prohibited items
You fail to ship orders
You receive repeated complaints
You misuse the platform

9. Marketplace Rights

DirectFromIsrael.com may remove products, adjust categories, or modify marketplace features at any time.
We may update these terms with notice.

10. Agreement

By registering as a seller, you confirm that you have read and agree to these Seller Account Terms & Conditions.